Also, when I expressed my concerns to a rep, and begged for better support, nothing would be offered to me. Try running a business with that lack of help. So getting to a real fix will take a few emails, which = at least a few days. And the customer service is non-existent, even for premium customers! It’s email communication only, and always expect at least a full day before you get a less-than-helpful response. The whole point of this app was to make my life and business simpler, but it’s making it more difficult. Sometimes I even have to reinstall whole %*$# thing. Once in a while a “disable” then “re-enable” the extension will fix it, but usually it requires multiple steps (disable, close browser, reboot machine, re-enable, etc) to get it working again. But it didn’t take long before it would just flat out fail… not autofill anything, not attempt a login, nothing. I paid for the premium version so that I could sync among different devices. It’s a bit of an unexpected perk, since VPNs are usually bundled with antivirus software packages or sold as a standalone product.Īt first I enjoyed this app as it did a pretty good job of importing many of my existing ID/PW credentials for sites. VPNs work by encrypting your online activity on unsecured Wi-Fi networks, so you can surf safely from your local ice cream shop. You’ll get access to 1GB worth of storage-that’s about 600 pictures or 3,000 documents.ĭashlane Premium’s secure VPN (Virtual Private Network) is a thoughtful addition too. If you want to access your passport or birth certificate without taking it out of your home safe, Dashlane can encrypt and store a digital copy, so you always have it on hand. You can’t exactly carry sensitive documents around with you everywhere. With its dark web monitoring feature, Dashlane will scour the web for any leaked or stolen personal data and send you an alert if they find anything suspicious. Once you select the accounts that you want new passwords for, Dashlane will automatically generate new, more secure passwords for those logins.Īt its premium tiers, Dashlane offers a bit of identity theft protection.
In the Dashlane app, you can use the Password Changer feature to change a single password or many passwords at once.
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